Relevant Work Experience

Audit Curriculum Manager                                    
Crowe LLP - Remote
2023 - Present
Crowe is a $1B+ global public accounting, consulting, and technology firm that combines deep industry and specialized expertise with innovation. Audit/Tax/Advisory/Consulting Services
  • Annual Core Program (1,200 professionals): Project Manager and Lead Instructional Designer
    • Responsible for creating the project plan, managing work, reporting status, identifying risks, and coordinating with multiple individuals across several areas to meet tight deadlines.
    • Oversaw the NASBA CPE annual review process for 42 eLearning courses, including coordinating with technical reviewers, instructional designers, BU stakeholders and conducting quality reviews on all deliverables within a 2-month timeframe.
  • Annual Audit Intern Onboarding (160 interns): Project Manager and Lead Instructional Designer
    • Assisted in planning and execution of program.
    • Consulted on how to best improve the learning experience.
    • Curated a professional skills learning curriculum to enhance the core intern curriculum.
  • Curriculum Management: Managed the 200+ Audit learning catalogue and ensured all asynchronous courses meet NASBA CPE requirements.
  • Instructional Design: Consulted with facilitators from the Audit business unit to create more engaging and effective learning sessions.
  • Process Management: Guided the Instructional Design team to create, operationalize, and optimize an entirely new workflow of deliverables between the Learning team and new vendor. This process served as the template for how other Curriculum Managers across all business units would work with the vendor. 

Lead Instructional Designer
Crowe LLP - Remote
2016 - 2023
  • Process Management:
    • Standardized processes and templates across the Instructional Design team to optimize and standardize outcomes.
    • Consulted with members of the Instructional Design team and served as a trusted advisor to leadership when determining best practices and processes.
  • Instructional Design:
    • Conducted needs analysis, including focus groups, to recommend learning solutions in alignment with business goals.
    • Designed and developed creative learning solutions, across multiple business units and firm-wide, including eLearning, webinars, and learning programs, while meeting NASBA CPE standards.
    • Developed collaborative consulting relationships with Subject Matter Experts across multiple business units to deliver interactive, engaging eLearning designed to increase learning retention.
    • Collaborated with a business unit in converting their extensive instructor-led Core training program to eLearning to ensure continuity of the annual training program in alignment with firmwide learning initiatives.
  • Project Manager:
    • Managed multiple firmwide projects with competing priorities autonomously.

Learning & Development Consultant – IT
Holmes Murphy & Associates – Des Moines, IA
2014 – 2016
Holmes Murphy is a $200 million independent insurance brokerage who serves business and industry leaders across the nation in the areas of property-casualty insurance, employee benefits, captive insurance, risk management, and loss control.
  • Instructional Design:
    • Designed, developed and maintained instructor-led IT systems training for employee onboarding from the needs assessment phase to delivery, including course materials and systems manual.
    • Designed, developed and delivered HRIS system implementation instructor-led training and supporting microlearning for over 600 employees.
    • Consulted with Subject Matter Experts to analyze needs and develop content to ease productivity pain points. 
    • Designed, developed and delivered training as needed, such as multiple new company-wide system implementations.
    • Designed and developed eLearning for all Holmes Murphy employees.
    • Served as a Subject Matter Expert for Microsoft Office products.
  • Learning Management System:
    • Assisted in the implementation of the company’s first LMS.

Instructional Designer
Farm Bureau Financial Services - Des Moines, IA
2013 - 2014
Farm Bureau Financial Services is a $700 million firm which offers a full suite of insurance and financial services products to clients/members in 14 Western and Midwestern states.
  • Instructional Design:
    • Created and developed eLearning using Articulate for Farm Bureau agents.
    • Collaborated with Subject Matter Experts to develop content.
    • Created learning content and updating instructor led content.
  • Learning Management System:
    • Assisted in working with the Learning Management System.

​​Competencies

  • Instructional Design
  • ADDIE Model
  • eLearning Project Management
  • Bloom’s Taxonomy
  • National Association of State Boards of Accountancy (NASBA) CPE Self-Study & Instructor-Led Standards
  • Building Business Relationships
  • Collaborating With Subject Matter Experts
  • Learning Experience Design
  • Agile Methodology
  • eLearning Pilot Testing 

Technology

  • Articulate 360
  • MS Professional Suite – Excel, Word, PowerPoint
  • Adobe Photoshop
  • Adobe Audition
  • Microsoft Teams
  • Camtasia
  • Lectora
  • LearnBrite
  • Adobe Illustrator

Certifications

Learning Experience Design (2022)
Shapers

Education

M.S. Instructional Technology
University of Central Arkansas, Conway, Arkansas

B.A. Art History
Arkansas State University, Jonesboro, Arkansas